Deposit management

The deposit protects you as a host against damage or unpaid rent. Through Hospi Housing your tenant pays the deposit into a separate account, and we hold it throughout the entire rental period.

Please note: Hospi Housing facilitates the deposit payment and the deposit management, but collecting the deposit remains your responsibility as the host. Has the deposit still not been paid shortly before or after the start date? We send you and your tenant a reminder, but do raise it with your tenant yourself as well. Did the two of you settle the deposit between yourselves, outside Hospi Housing? Let us know and we'll stop the reminders.

Paying the deposit via Hospi Housing

As soon as you have offered a contract, your tenant can easily transfer the deposit through the platform. We then keep that amount safe for the full rental period, and once the deposit has been paid, you can see it in your dashboard.

How much deposit can you ask?

By law you may ask a maximum of 2 months' base rent as a deposit. Don't ask for more. It's not allowed and can lead to problems. Always record the exact deposit amount in the rental contract, and make an inspection report with photos of the room at the start. That's your reference point at move-out.

At the end of the rental

Has the rental period ended? Then we return the deposit neatly within 14 days (the legal term) to your tenant. As a host, you don't have to do anything for this.

Withholding part of the deposit

Would you like to withhold part of the deposit, for example because of damage or unpaid rent? You can do this easily on the website, under Tenants. Indicate which amount you want to withhold and for what reason.

Does your tenant accept the proposal? Then we transfer the remaining amount to the tenant and the withheld part to you. First carry out a final inspection together, and always back up a deduction with photos and a breakdown. That prevents disputes.