Tips for renting and letting safely

Safety comes first at Hospi Housing. We do everything we can to keep the platform trustworthy, but it helps if you stay alert too. Below we share our best tips for renting and letting safely.

How Hospi Housing protects you

• Verified hosts: Every host has a personal intake interview before their listing goes live, so you know you're looking at a real, trustworthy room.
• Secure chat: All communication runs through our platform, so we can always help out if problems arise.
• Contract support: We help you draw up a proper rental contract that meets all legal requirements.
• Report function: Run into something unpleasant? Report it right away and our team will step in.

Tips for tenants

• Always do a viewing: Never rent a room without seeing it first. Arrange a personal meeting with the host.
• Check verification: Look for the verification badge on the host's profile.
• Always pay through official channels: Never agree to cash payments upfront or payments outside the platform.
• Read the contract carefully: Take your time with the rental contract. Don't understand something? Just ask us.
• Trust your gut: If something doesn't feel right, trust that. You're never obliged to agree to anything.

Tips for hosts

• Take time for selection: You don't have to go with the first candidate. Take your time to review profiles and get to know people properly.
• Set clear house rules: Spell out your expectations upfront. It prevents misunderstandings later.
• Register your room properly: Inform your municipality, your insurer and, if relevant, your mortgage provider or housing corporation.

Red flags: when to raise the alarm

• Someone asks you to transfer money before you've seen the room
• The price is suspiciously low or pressure is applied to decide quickly
• Communication is moved outside the platform
• Personal information is requested that isn't relevant

Unsure about something? Get in touch with us. We're happy to help.