Hospi Housing is a community built on trust and respect. To make sure everyone feels safe and welcome, we keep a clear code of conduct.
Our code of conduct
We expect all Hospi Housing users to:
- Show respect: Treat everyone with respect, regardless of background, origin, gender, religion or age.
- Be honest: Be open about who you are, what you offer and what you expect.
- Be reliable: Keep your agreements. Respond to messages and show up for appointments.
- Prioritize safety: Report suspicious situations or inappropriate behavior right away.
What we do not tolerate
- Discrimination: On any grounds. Everyone deserves equal housing opportunities.
- Intimidation or threats: Physical or digital.
- Fraud: Fake listings, misleading information, or financial scams.
- Privacy violations: Unauthorized sharing of personal data.
Reporting something
Come across something that isn't right? We make it easy to report:
- Report function: In every chat conversation and on every profile you'll find a report button.
- Direct contact: Contact our team for situations you'd rather discuss personally.
What happens after a report?
Every report is taken seriously and reviewed by our team. Depending on the severity, this can lead to:
- A warning to the user in question
- Temporary suspension of the account
- Permanent removal from the platform
- In serious cases: reporting to authorities
We aim to handle reports within 2 business days. For urgent situations, we respond faster.
Together we keep Hospi Housing safe, fair, and accessible for everyone.
