Reports & code of conduct

Hospi Housing is a community built on trust and respect. To make sure everyone feels safe and welcome, we keep a clear code of conduct.

Our code of conduct

We expect all Hospi Housing users to:

• Show respect: Treat everyone with respect, regardless of background, origin, gender, religion or age.
• Be honest: Be open about who you are, what you offer and what you expect.
• Be reliable: Keep your agreements. Respond to messages and show up for appointments.
• Prioritize safety: Report suspicious situations or inappropriate behavior right away.

What we do not tolerate

• Discrimination: On any grounds. Everyone deserves equal housing opportunities.
• Intimidation or threats: Physical or digital.
• Fraud: Fake listings, misleading information, or financial scams.
• Privacy violations: Unauthorized sharing of personal data.

Reporting something

Come across something that isn't right? We make it easy to report:

1. Report function: In every chat conversation and on every profile you'll find a report button.
2. Direct contact: Contact our team for situations you'd rather discuss personally.

What happens after a report?

Every report is taken seriously and reviewed by our team. Depending on the severity, this can lead to:

• A warning to the user in question
• Temporary suspension of the account
• Permanent removal from the platform
• In serious cases: reporting to authorities

We aim to handle reports within 2 business days. For urgent situations, we respond faster.

Together we keep Hospi Housing safe, fair, and accessible for everyone.