Once a rental period ends, you can leave a review about your host or tenant. These reviews are an important part of our community: they help others make good decisions and keep the quality of the platform high.
How does it work?
- Invitation: After a rental period ends, both the host and the tenant get an invitation to leave a review.
- Rating: Give a star rating and write a few words about your experience.
- Publication: The review appears on the reviewed person's profile.
Why are reviews important?
- Trust: Reviews give new users insight into others' experiences
- Quality: Hosts with good reviews attract suitable tenants faster
- Reference: As a tenant, positive reviews serve as references for future hosts
Tips for a good review
- Be honest and constructive: mention both the positives and the areas for improvement
- Keep it factual: describe what you actually experienced
- Be respectful: even after a less-than-great experience
- Be specific: concrete examples are more useful than vague statements
Received an unfair review?
Think a review is unfair or incorrect? Contact our team. We'll look into it and can remove unjustified reviews. Note: we only remove reviews that breach our guidelines, not simply because you disagree with them.
