How the rent is built up (and utility costs)

How much does your tenant actually pay, and for what? A rental price is more than 'the rent' alone. Here we explain how the price is built up and which rules apply to costs like gas, water and electricity.

Basic rent + service costs

The total monthly price consists of two parts:

• Basic rent (kale huur): the price for the living space itself. For rooms (non-self-contained accommodation) you determine the maximum basic rent with the points system.
• Service and additional costs: charges for things like gas, water and electricity, internet, the use of shared spaces or furniture.

Important: an 'all-in' rent is not allowed. You state the basic rent and the service costs separately, so it's clear to your tenant what they're paying for.

Rules for gas, water and electricity

• You may only pass on costs actually incurred; making a profit on service costs is not allowed.
• Often you work with a monthly advance and a yearly settlement: within six months of the year's end you give your tenant an overview of the actual costs. If it was more, the tenant pays the difference; if less, they get money back.
• Costs for maintenance, repair or improvement of the home may not be passed on as service costs.

Can't agree? The Rent Tribunal helps

If you and your tenant can't agree on the rent or the service costs, the Huurcommissie (Rent Tribunal) can assess what's reasonable. Clear agreements upfront, and a proper annual settlement, prevent most disputes. For how to set a fair price, see Determining the rent.