Notifications & preferences

Hospi Housing sends you notifications to keep you in the loop on what matters: new messages, matches and updates. Here's how to set your notification preferences.

Types of notifications

Essential notifications

You always receive these, because they're needed for your account to work properly:

• New chat messages from hosts or tenants
• Confirmations of matches and appointments
• Important updates about your account or contract

Search notifications

Get a notification the moment a new room becomes available that matches your saved searches. Perfect for being the first to respond.

Marketing & tips

Optional notifications with tips, news and updates from Hospi Housing. You can turn these off whenever you like.

Setting up notifications

1. Go to your account settings
2. Click on 'Notifications'
3. Choose per category whether you want notifications via email, push, or both
4. Save your preferences

Turning off email notifications

Want fewer emails? You can turn off marketing emails in your settings, or click 'unsubscribe' at the bottom of any marketing email. Essential notifications (messages, matches) can't be turned off. You need these to use the platform properly.

Tip

Turn on notifications for new messages. On the busy room market, responding quickly really matters: the faster you reply, the better your chances of a match.